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hosting - Hosted service desk |
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Each of our solutions are available as a hosted service. You could be up and running in minutes, with a fully functional support desk. We will take care of the installation of your support desk and the maintenance of the web server, while you spend your time on your organization.
Our web servers are hosted in one of the world class Softlayer data complexes, based in the United States of America. We deploy the latest, most efficient hardware which is hosted on a robust peer-connected network. Data carriers such as NTT, Level 3, SAVVIS, Internap and Global Crossing provide international connectivity.
Since our inception, we have been providing hosted support desk services to more than two thousand organizations of all sizes, including large corporations. They trust our technicians to take care of their business critical support centers.Hundreds of eyes keep a lookout for your support desk. The data center NOC, our own systems and the third-party service Pingdom monitor the availability of your support desk from many locations worldwide.
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Benefits of the hosted support desk service
- » Instant set up - be up and running in minutes
- » We will take care of the installation and hosting of your support desk
- » One-click upgrades in the future
- » Hosted on a reliable, internationally peered network
- » Completely customizable and brandable
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