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call center - solutions |
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Complete Call Center solution leads our business to success |
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USIntergraph offers a host of integrated remote support services. These include customer care and technical support through multiple communication channels, backend transaction processing, outbound collections and telemarketing. Web based services including real-time chat among others. |
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USIntergraph unique 'outsourcing' model 100% BPO focus has enabled us to re-engineer processes and also provide value-added services. These services vary from simple (customization of processes in keeping with the client's requirements, knowledge management) to complex (using technology to enable enhanced performance on metrics, reporting tools, middleware). |
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